Children Of America Stafford

Reviews

• ★ ☆ ☆ ☆ ☆
  My child attended for less then a month. Upon visiting and signing your child up, you are required to sign a contract with them agreeing to pay for 2 months. My child was violently scared of the place showing us something was severely wrong. We talked with another parent of a child in the same class who expressed similar concerns and was going to switch classes. Our child was not given the option to switch since there was no room and multiple other children were moved. We explained we didn't believe we should have to pay more tuition since we were pulling out because of an issue in the facility. The assistant principal said we could do it. When we received a bill, we went in and waited an hour and a half while the principal took others who came in after us and helped them (new customers). We explained the situation and she said she couldn't help us and that we would have to pay. We called corporate who said they would handle it and we wouldn't have to pay. One year later, they turned us into collections without one bill or notice that we owed money. I am not sure which is more upsetting, the reaction my child who is use to a daycare environment or the financial hardship they put on us by dinging our credit. Shame on them for not handling both issues professionally and for not removing staff who made children fear even turning onto 610 knowing he was going there. My child has thrived at other day care centers and is very happy. Please do your homework before making the same mistake I did.
  By Deanna Smith, January 26, 2018

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